Training FAQs

What training do you offer?
How much time do you need?
How much training can we offer at our organization?
Who should attend?
What if we want a training topic that is not on your list?
Can you do a series instead of a one time?
Where are trainings held?
Who at my organization requests training?
Who do I speak with to schedule trainings?
Why would I request training?

What training do you offer?

Please review of our list of over 65 program descriptions that we offer. We also design any training or workshop you request that is not within our list or may be able to provide a combination of topics.

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How much time do you need?

Generally, programs are a minimum of one hour. However, some workshops can be implemented in a series or half or full days. Again, whatever your needs are for the training is what we strive to accomplish.

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How much training can we offer at our organization?

This is dependent upon your contract. We highly recommend scheduling at least one a quarter year.

Training may be be provided on a fee for service basis. Please contact the Solutions Group for further information.

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Who should attend?

Which staff members attend is dependent upon the topic and what you wish to address. Some of our programs like mandated substance abuse prevention training may require specific attendees. Others like, Sexual Harassment may be required for all of your staff. And of course, there may be some programs which specific staff or departments choose to attend.

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What if we want a training topic that is not on your list?

No problem. We welcome a challenge to design or redesign any of our programs. We will work with you to implement whatever topic fits your need.

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Can you do a series instead of a one time?

Some organizations may want a series on a specific topic that runs over time. For example, a six week course on stress management can meet over the course of six weeks or six months. Again, the dependence varies on your time, availability and interest.

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Where are trainings held?

Trainings are usually held at the organization worksite. If other arrangements need to be arranged we are more than happy to help.

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Who at my organization requests training?

In general, the human Resources department organizes the trainings. Some organizations have a specific training director who works with The Solutions Group to decide topic and scheduling. You should know that any topic you have an interest or request for can go thru your HR department.

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Who do I speak with to schedule trainings?

Just contact your HR director or call The Solutions Group and ask for the Organizational Development Program Coordinator.

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Why would I request training?

You might request training for many reasons. Some topics are mandated annually or an incident or issue has come up in your workplace or you have training hours that welcome various desired topics. As mentioned before, these programs not only provide information but they can aid in workplace morale. Providing such educational opportunities support staff growth and retention.

How do OD consultants work?

Our OD consultants offer a range of services, including:

Change management - working with departments, committees and other groups to help them plan and implement significant changes in their organizations such as work reorganization or moves and space changes.

Group problem solving - helping a group identify a key issue, gather information about it, and outline decisions or action plans needed to address the issue.

Talent Management - helping managers assess their department's workforce so that the right people are in the right roles with the right set of skills at the right time.

Meeting design and facilitation - working with clients to help them plan an agenda, stay with the agenda, and discuss issues effectively.

Team development - helping a team to develop its ability to work more effectively together.

Business Process Redesign - working with a group to analyze the current way of doing a specific piece of work to determine whether there is a better way to design how the work gets done.

Customized Training - working with a group to develop or renew knowledge, skill or values relative to a work group goal.

Coaching - is a tailored one-on-one process with an employee to increase their workplace effectiveness. The coaching process is voluntary, client driven, goal oriented and confidential.

Mediation - is an objective party who supports and directs two employees in working through an issue, challenge or conflict to come to an agreement or resolution.

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